Shipping Address: Please double check your shipping address before you submit your order. Some carriers charge fees up to $10 to correct a shipping address if they are unable to deliver to the address given. You will be responsible for these fees if you entered the address incorrectly. If we mess up then we will pay the fees.

Shipping Charges: Our shopping cart calculates shipping based upon the weight of your order. Certain items may require additional shipping based upon size or weight. You will be notified of that in the item's detailed description and the shopping cart will automatically add the charges.

Inventory: ON SALE items are closeout products that MAY NOT be re-ordered or manufactured so they are limited to what is in stock.

Returns: If you purchase any of our products and are not satisfied with your purchase just return it to us unused within 2 weeks of purchase for a full refund with the exception of shipping charges. If the error was due to a mistake on our part, then we will refund the shipping charges as well.

All returned items must be returned in unused condition. Once we receive your return we will issue a credit to your account. Due to timing and billing cycles, it may take up to 30 days for the return credit to appear on your statement.

Lost Returns: If you return an item and it gets lost, you will not receive a refund or exchange. We strongly suggest that you insure your return for the value of the order.

Standard Shipping: Our standard shipping service is USPS as it appears to be the most cost effective option for residential delivery.

International Shipping: Shipping for orders to Canada is calculated at check out. Customers from other countries need to contact us prior to ordering. Customers are responsible for all duties, fees and taxes associated with the order.

Shipping Time: All in stock orders will ship in 3-5 business days after funds have cleared. Orders are only shipped Monday-Friday. We do not guarantee delivery times. Once it is in the hands of the shipper (USPS, UPS or Fedex) the package is out of our control. We will not refund paid shipping for products delayed by the shipper or acts of nature. If we are given a credit by the shipping company the credit will be passed on to you.

If you need something overnight or 2nd day, please email or call us with your delivery address prior to 11AM PST M-F and prior to placing your order. We will verify stock and respond with the best delivery option(s). Standard Priority Mail is typically just 3 days from here to the east coast so spending extra money may not save you much time.

Received A Damaged Order: If your order arrives with obvious freight damage, refuse the shipment and note the damage with the deliverer. Notify us by email and we will ship a replacement order immediately. The shipper will return the merchandise us. If you discover that your order was damaged after receiving it, email us as soon as possible and we will file a freight claim with the shipper and send you a replacement once we receive the damaged product.

Backorders: We no longer backorder products and the shopping cart will not allow you to order items that are out of stock. Email us if you need something that is currently out of stock and we will notify you once it becomes available.